Frequently Asked Questions
What do I do if I have questions about my loan?
Please contact us. Go to the Contact Us tab for more info.
What is a co-signer?
A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.
What is my payoff?
Contact us to find out exactly what the payoff is on your loan. Your most recent transaction balance is not your payoff. It may be close, but it is not exactly your payoff. Please use the form on the Contact Us tab to request a payoff amount or call us at 888-222-1439.
Can I make payments online?
Absolutely! We accept eCheck payments online 24/7. (Routing number and checking account number are required.)
Can I set up automatic payments with you?
Yes. We can set up regularly scheduled payments to be automatically deducted from your checking account. We do not charge any additional fees for automatic payments.
Can I pay with a credit card or debit card?
Not at this time.
Has your contact info changed?
Please email us at Support@PointBridgeUSA.com if you need to make any changes to your phone number or address.